Field Service Representative
Quick Apply Full-time 1 hour ago Full Job Description IT Field Service Representative Are you looking for a rewarding position, in a fun and enriching environment? Do you like learning about the newest technology? Do you want to be part of a diverse and dynamic team? If you answered YES, then Creative Technology Solutions might be for you! Join Creative Tech, a high growth IT consulting firm, as a Field Service Representative based in Skokie.
You will travel to our local clients around Chicagoland as well as multiple day trips throughout the U.
S! As a Field Service Representative, you will work with like-minded peers to provide our clients with optimal system performance and a high quality of service.
Proactively embracing cutting edge technology solutions and taking pride in the knowledge gained through overcoming complex technical challenges can be expected.
Job
Responsibilities:
Work as part of a team and participate to ensure the team is successful every day Learn and master the different types of equipment we provide to our clients; how they should be handled and installed o Computers, laptops, kiosks, thin clients, and chrome devices Respond to service request tickets timely with considerable attention to detail Identify and set work priorities Be able to travel overnight for multiple days at a time, 1-3 times a month Work with in-house team members to solve issues Pack computer equipment safely and securely to prepare for shipping Drive locally to deliver equipment Assist other departments as needed The Ideal Candidate:
Have a passion for IT and pride themself on getting results Have attention to detail and organizational skills Excellent customer service skills Excellent communications skills Be proactive Courteous and professional Extensive knowledge of all current, and recent, versions of Windows Knowledge of network switches, routers, and IP protocols Experience with computer hardware Work well independently as well as in a team environment Own a car with a valid Driver's license BBe able to lift 30lbs and climb a ladder Creative Tech will provide gas cards and IPass, as appropriate, for work travel.
Overnight travel planning and accommodations will be provided, as well as a generous per diem and over-night bonuses! Benefits include:
Medical/Dental/Vision, PTO (including your birthday!) and 401K options among others Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
You will travel to our local clients around Chicagoland as well as multiple day trips throughout the U.
S! As a Field Service Representative, you will work with like-minded peers to provide our clients with optimal system performance and a high quality of service.
Proactively embracing cutting edge technology solutions and taking pride in the knowledge gained through overcoming complex technical challenges can be expected.
Job
Responsibilities:
Work as part of a team and participate to ensure the team is successful every day Learn and master the different types of equipment we provide to our clients; how they should be handled and installed o Computers, laptops, kiosks, thin clients, and chrome devices Respond to service request tickets timely with considerable attention to detail Identify and set work priorities Be able to travel overnight for multiple days at a time, 1-3 times a month Work with in-house team members to solve issues Pack computer equipment safely and securely to prepare for shipping Drive locally to deliver equipment Assist other departments as needed The Ideal Candidate:
Have a passion for IT and pride themself on getting results Have attention to detail and organizational skills Excellent customer service skills Excellent communications skills Be proactive Courteous and professional Extensive knowledge of all current, and recent, versions of Windows Knowledge of network switches, routers, and IP protocols Experience with computer hardware Work well independently as well as in a team environment Own a car with a valid Driver's license BBe able to lift 30lbs and climb a ladder Creative Tech will provide gas cards and IPass, as appropriate, for work travel.
Overnight travel planning and accommodations will be provided, as well as a generous per diem and over-night bonuses! Benefits include:
Medical/Dental/Vision, PTO (including your birthday!) and 401K options among others Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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